Frequently Asked Questions

We work with and advocate for all student loan borrowers. 

The loan forgiveness amounts that NewBeginnings is able to help clients obtain ranges from $15,000 - $460,000. On average borrowers with NewBeginnings as their advocate receive $45,000 - $50,000 in forgiveness

Absolutely, NewBeginnings can help parents plan for student loan borrowing.  With the inception of the One Big Beautiful Bill, many parents are blindsided by the latest student loan “caps” for both student and parent.  We help parents walk through their options, both private and federal, so that they can make the most informed decision for them and their student.

You only need to bring your story, your concerns, and your goals to your initial strategic student loan call. 

NewBeginnings initial strategic call for your student loans is risk-free. You can decide to move forward with the Individualized Student Loan Assessment (ISLA), during that call or at your readiness. ISLAs are our top priority and borrowers can receive them within 2-3 business days.

The cost of the Individualized Student Loan Assessment is $429.  This can be paid up front or broken into two payments.

All student loan borrowers qualify for forgiveness whether that be Income Driven Repayment Forgiveness, Teacher Loan Forgiveness or Public Service Loan Forgiveness.  It all depends on their individualized strategic plan if any of those loan 

forgiveness opportunities are the best choice for that borrower.

At NewBeginnings, we can handle private and federal student loans.

If you cannot afford the monthly payment that your student loan servicer is asking for, the first option is to always look into Income Driven Repayment Plans but there are fixed repayment plans that may be a better option, depending on the borrower and their specific goals.  

As a student loan advocate, we are different that calling the free offering of your loan servicer. NewBeginnings is invested in your story, your goals, your career, your family.  We have walked through marriages, home ownership, career advancements, family growth, retirement with our clients.  Our clients, and their stories, drive our advocacy work.  You don’t receive invested time and genuine concern from a call center.

We are committed to staying on top of the legislation changes and providing the most up-to-date information, changes and opportunities to every client.  In order to provide the individualized attention that is the foundation of NewBeginnings, it is critical that we remain educated in order to provide the expertise borrowers and clients deserve.

The SAVE plan has officially been eliminated as of December 2025.  Borrowers who are still in the SAVE are indefinitely in an Administrative Forbearance with an unknown end date.  All borrowers will eventually need to choose a different repayment plan or the Department of Education and your servicer will choose for you.

If the SAVE plan is eliminated, there are currently three other Income Driven Repayment Plans and three Fixed Repayment Plans for existing borrowers.  There are upcoming deadlines, due to the One Big Beautiful Bill, that changes Income Driven Repayment Plan and Fixed Repayment Plans down to only two of each.

Student loan borrowers are required to re-certify their income driven repayment plan every year or they will be moved to a Standard (fixed) repayment plan.

There is a misnomer that those who qualify for Public Service Loan Forgiveness can submit their employment verification form once their ten years of service is completed.  Borrowers should be consistently submitting their employment verification form in order to ensure employer completion, accurate qualifying payment counts, and have a clear idea of time remaining.

Through our Individualized Student Loan Assessment, we can determine whether your student loans are in default or good standing and provide the two options for default resolution, Direct Consolidation or Loan Rehabilitation.  Both options come with their advantages and disadvantages and we walk through those choices with you.

With NewBeginnings, we offer something free, non-profit student loan resources cannot. We have our complete investment and commitment to your strategic plan of attack.  As your student loan advocate, we alleviate the burden of doing the work on your own, providing individualized monthly updates, consistent and reliable communication, availability for one-on-one phone calls and zoom meetings, immediate opportunities for changes, pivots and monthly payment recalculations when new legislation is presented.  We submit all PSLF employment verification forms, perform PSLF qualifying payment audits to ensure accuracy, estimate loan forgiveness amounts and determine clear loan forgiveness timelines.  We perform annual reviews for all clients to ensure that we have the most accurate information for individualized advocacy.  

When you choose NewBeginnings to be your student loan advocate, we are here from start to finish.

Generally, studentaid.gov will have the best free student loan resource information.

NewBeginnings can assist all US student loan borrowers nationwide. Currently, NewBeginnings is servicing clients across the country from Georgia, Washington D.C., New Jersey and Wisconsin.  We work with all student loan borrowers locally, state-wide and nationally.